Re: I accidentally put the wrong email when buying tickets. Contact. Yes you guys are a huge corporation and you cant even get a total right. It's often the quickest way to sort something out. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Game is at 7. Are you the buyer or seller because you post is confusing? The company took my money! Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events I have now been waiting for a call back for over a week and you have owed me money for over two weeks. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Reddit and its partners use cookies and similar technologies to provide you with a better experience. To update your primary email address or phone number: Did you find it helpful? Under 'Email address' or 'Primary phone,' select the pencil. Your IP: So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. NEVER BUY FROM HERE, NEVER. Sold tickets on StubHub but don't have them. Sign In. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Payments. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Our help is free. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 I cannot find any way to contact StubHub. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Should airlines pay for what they've done to us? StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Eventually found the page below. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Get contact details including emails and phone numbers Communicate regularly so that you are aware of problems or upcoming needs. Agent. Is this your company? Here's what can you do to speed things up, The memberships are costly and have no value. : Are you still with me?Me: yesAgent. How long should it suffer? The action you just performed triggered the security solution. Nobody could explain how to email tickets after being sent to four different people. ', Enter your email address, the access code, and your phone number. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Claim it and get a lot of features. In all, StubHub uses 5 work email formats. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Youll also connect with other readers who want to make the world a better place. Fax Number: 1-415-222-8552. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. Initial StubHub complaints should be directed to their team directly. After the switch, you will enter the email address you use to access the community in order to reset your password. again worst customer service ever. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Please help. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. The only way for sellers to transfer tickets is to forward the email with the link. All Rights Reserved. 01-06-2022 08:07 PM. Hi @Lee36. Required fields are marked. All Rights Reserved. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. 03-16-2022 08:50 PM. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Virginia . StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Can I get my 173,116 Chase Ultimate Rewards points refunded? No events within. The most common StubHub email format is [first_initial] [last] (ex. (business & personal). Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. No. This may include details from your tickets (so be sure to keep them), or information from the event venue. (on the StubHub app, go to 'My tickets.' My Tickets. Re: Can I contact my buyer? Either is possible (and other creative approaches might come up). Yes 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. They buy good feelings and solutions to problems. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Your email address will not be published. Click here to get notifications about new complaints of StubHub. . What should I do? They call you stupid and hang up on you. Welcome to StubHub Community! Remind me when call center opens. The latest review Stubhub ticketing was posted on Apr 11, 2023. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. They contact you, and the email even looks like it came from StubHub support. All Rights Reserved. How to win your consumer dispute using the Elliott Method. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Delivering tickets 21. U am not really sure how to contact the buyer as well. I requested a refund on December 21, 2021 and have not received anything - not even an email update. Virginia, USA. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. You may or may not have one. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. As long as the tickets were transferred by the seller you are fine. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Absolutely ridiculous lack of real customer service. I listened my tickets on StubHub as mobile transfer and. {{ userNotificationState.getAlertCount('bell') }}. Are you the buyer or seller because you post is confusing? They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Use of this website signifies your agreement to our. It's often the quickest way to sort something out. These tickets can be for sports, concerts, theater and live entertainment. My Sales. Orders. 12-08-2022 04:25 AM. Absolute WORST COSTUMER SERVICE. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After logging in you can close it and return to this page. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information and our Eversource Gas says I have a leak. Use this comments board to leave complaints and reviews about StubHub. A person pretends to be from StubHub. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). SO MUCH FOR THEIR GAURENTEE! Waited too long to get a passport? How To Contact StubHub Corporate Office Headquarters. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Customer Service. Worst service ever and do not deliver what customer expects. : That is rightMe: well that isnt what happened so. My Whirlpool stove is defective again. I have the same case, I accidentally put the wrong email when buying tickets. hours. Help us improve this article with your feedback. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Why are travel refunds taking so long now? jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. Restrictions apply. It provides a platform for users to put list their unwanted tickets for sale. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Sorry we couldn't be helpful. Airbnb banned me because I used to live in Russia. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Customer service all the way to your seat, 2000-2022 StubHub. Alternatively, you can send us an email at Check your order confirmation email for For more information, please see our Help us improve this article with your feedback. Give us a call if you need help with something urgent. Yes No Still Need Help? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Please advise on how to find this information. Plus, we have insightful letters, insider tips, and more. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Cloudflare Ray ID: 7c0c3f0fa8573885 Amazon didnt receive my return package. Cookie Notice This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Re: Accepted tickets in Ticketmaster with different email than StubHub account. You can email the site owner to let them know you were blocked. You will enter your community username and new password and done! The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Try any other company just not this one. [last] (ex. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Corporate Phone Number: 1-415-222-8400. All Dates. If you could help me correct this, that would be great, Im freaking out. Inexperience with ticket buying, would like a refund. My American Tourister luggage is defective. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. No phone number, no email, no chat. We'll automatically confirm your order within 30 minutes of correct transfer. We'll do our best to get back to you in the next 24 STAY AWAY! customersupportuk@stubhub.co.uk. Heres what to do. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Sign up for a free account. They have ruined my World Series experience. Customer service all the way to your seat, 2000-2022 StubHub. the exact pickup location and times. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. million verified professionals across 35 million companies. We found clear and detailed contact information for StubHub. GetHuman features available: Best alternatives to phone. Copyright Coporate Office Headquarters -2023. Most customer needs are emotional rather than logical. We are changing the way you register and sign-in to the StubHub Community. Other common StubHub email patterns are [first] [last] (ex. Customer service all the way to your seat, 2000-2022 StubHub. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. No. No credit card required. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Check out our FAQ Call us Give us a call if you need help with something urgent. The worst customer service that I have ever experienced. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. The more you know your customers, the better you become at anticipating their needs. We publish the names and emails of customer service managers. Pro tips & talking points. If you need help with any problem,please contact us through this form. Thanks for your message we aim to get back to you within 24 hours. Ask the Community Contact Support Related Articles The person contacting you asks to confirm your account or payment information. StubHub has an average consumer rating of 2 stars from 292 reviews. Selling tickets and delivery expectations. janedoe@stubhub.com) and [first]. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. victoria Ayala 1 review FR A day ago Avoid at all costs Check out our directory. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. Or is any of the information above inaccurate? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Southwest just got a one-two punch for its holiday misdeeds. How do I get it fixed? Customer Service. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. form" and let us know how we can help you. 292 To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. You're all set! Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Combined with viagogo, we now span 90+ countries around the world. Danielle is the author of this solution article. All Rights Reserved. Under 'Have an access code,' select 'Find your order. Looking for a particular StubHub employee's phone or email? Same here. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Filed today. StubHub has resolved 66 complaints. We'll do our best to get back to you in the next 24 hours. I tried calling and was on hold forever. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.
Dr Charles Vermont Prescott, Ar, Articles S