A word of warning however. Given the problems people have so obviously been having trying to contact Ticketek since at least 2009, has anyone ever considered taking the matter up with (say) Comsumer Affairs? Contact. 60.5K Followers. Open additional information for MAGIC MEN TAKEOVER HOBART Sandy Bay, TAS Wrest Point. After reading the above posts, I did an ASIC search and found a registered address for EZYTICKET, which I assume is affiliated with Ticketek. Neither can I purchase a ticket for my carer via the Companion Card scheme. Search over 700 We have Massive range of Cheap Ticketek Contact Details Hobart at Home & Garden. 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While the horrors, devastation and loss of life still reverberate untilthis day, for Australia's southernmost state,the early brush with conflict was mercifully short. I am chasing Ticketek up for a refund on a cancelled concert (yes, you'd assume this would be automatic, but clearly not with them) and haven't been able to get through to the "urgent queries" line on 132 849. All Rights Reserved. Instead, I am asked to call the Ticketek Accessible Needs hotline. Hobart Interchange, Elizabeth St, Stop A3 - Stop 36, No.1002 Oceana Dr: VIEW: 624: Stop 21, Tollard Dr past traffic lights - VIEW: 625: Stop 77, No.50 Mockridge Rd - We won't use your number for marketing purposes. I complained to the Australian Human Rights Commission, and they provided conciliation services between the parties. My Ticketek; Venues; Agencies; Gift Vouchers; Help; My Ticketek; How do I contact Ticketek? When Ilast checked the year, it was 2017, and the internet is mature and widely used. Blundstone Arena Ticketek Australia: Contact Details and Business Profile Company Information Email Format Management Ticketek Australia Information Operator of a sports and entertainment ticketing company intended to provide ticketing operations for entertainment and sporting events in Australia and New Zealand. If the system does not give you a customer ID number, your booking has not been processed. I should not have to ring the Ticketek special needs hotline. West Hobart TAS. Fears of invasion were also ignited early in 1940 when it was found a German submarine was operating off the coast of Tasmania. All my walking friends got tickets and only waited up to 15 minutes for the online system to respond. After you send your email, you will receive a response within 24 hours. Due to the inability to book accessible seating online, I could not sit with my friends, and the delay increased the cost of the tickets. Join theBohm Presents Mailing List now and receive the latest news and Exclusive Presale Information on all the hottest tours. Ticketek Terms and Conditions of Sale. If you have a question about a ticket you have already purchased, please complete & submit the online form below. Opening hours are subject to change. A Japanese plane flew over Hobart and air raid shelters and trenches were hastily constructed. Very frustrating, Your email address will not be published. Write a review. It was engaged initially so I had to try for a while, but I got through, waited around 15-20 mins to speak to someone & had no trouble making my way through the voice menu. They've simply cut their call centre team numbers, forcing people down the online route. Your email address will not be published. I had tried to call about a week ago and got the same result but it was quite possibly on Monday morning also:). Get directions Hobart, TAS 7000 Suggest an edit Similar businesses . In addition, Ticketek charged me for free ticket. The following transport lines have routes that pass near Ticketek Pty. Got some questions? Who is Vanessa Hudson? Try calling 1300 795 012. Address, phone numbers and reviews for Ticketek - Party & Event Planning. Just wondering. My disability doesnt prevent this from happening, the internet sites are the ones which are not fully functional. (adsbygoogle = window.adsbygoogle || []).push({}); Website : https://premier.ticketek.com.au. The 02 4829 1977 number CANNOT help you if you have made an error with your Ticketek booking but if you have some sort of problem (not of your making! Paraphrasing the DDA in one sentence A person with a disability should be given similar access as compared to individuals without a disability unless it would cost too much to implement a solution. Their fees are beyond ridiculous, they not only charge you to get a ticket, they also charge you to get a ticket! Or some suggestions? I've had not only a 'busy' signal many times when calling their number but also the signal lasts for a few beeps then cuts off. I continue to contact organisations that do not allow fans with accessible seating requests to book online and encourage them to do the right thing. Congratulations on a poor substandard service. This is so frustrating. The phone number was engaged and continued to be engaged. Theatre Ticket and Entertainment Event Booking Agencies - address: 157 Spring Street - (3000) Melbourne Cbd VIC Melbourne Area - phone: 13 28. million verified professionals across 35 million companies. A month after the raids on Darwin, the threat did become real. In your introduction you say "If, Ticketek Accessible Needs Hotline 200 phone calls and still no tickets. It would take much time and effort, and cost tens of thousands of dollars in legal fees. But in 1941 despite being on the other side of the world the threat of air bombings was very real in the minds of Tasmanians. Cancelled and Altered Events. I will never use Ticketek again for any ticket purchases, they are an unmitigated waste of space. "If a bomb should fall in Brisbane Streetthe casualties from glass splinters would probably be almost as great as from the bomb itself. ", "Headmasters of schools were asked to see that each child was equipped with wadding to be placed in the ears and suitable matter to be placed between the teeth during the period of a raid.". Does anyone have any suggestions how to successfully contact them by phone? Address. Contact details. To make your next call quick and simple, have your customer ID handy. Covered trenches on government land, including schools would provide shelter for more than 1,000. I enjoyed this blog and the effort you have put into it. Login to My Account here Step 2. Please note: All translations are supplied by Google. "Basements were converted and surface shelters which used concrete pipes which was an economicmeasure because they could be used after the war. My reply is Luke 1:37 or Matthew 9:23. For the record, they've had my money (debited my c/card) for over a month but the 'print online' tix have not been available. Imagine a child in redwelliesor a woman in a new top. With ample spaces to choose form, we can facilitate all of your event and meeting needs. The premier had toarrange"for police supervision to safeguard trenches from molestation by children and from being used for undesirable purposes". What is Ticketek's Telephone Speech System? Hopefully, We helped you to get some genuine hours details for Ticketek . Id probably suggest trying at less busier time. You can feel free to leave a review or two down below and well get back to you as soon as possible! It took some time and patience but you guys managed to achieve. No matter what time you call, they are always "experiencing a high volume of calls" which is a load of bollocks. Everyone who calls 132 849 will be answered by our speech system.What happens if the speech system does not recognise my voice? Buy High Quality Home & Garden at hobart online at crazysales.com.au today! Ticketek Agencies do not accept telephone enquiries or bookings. Contact. If the Call Centre is busy and there are no CSRs available to take the transferred call, you will be placed in a queue and your call answered by the next available CSR.Why doesn't the speech system let me choose my own seating? I do feel however: they, Ticketek, are taking our money; we are the customers isn't it up to them to improve their service rather than up to the customer to waste his/her time?? please help. Step 1. I just wanted to let you know that I got in touch with Ticketek today without too much issue via the 132849 number. The person putting in the complaint, typically an individual with a disability, would need to take the case to the Federal Court. The Hobart zinc works, now Nyrstar, was crucial to the war effort and seen as a potential target. An article in The Mercury detailed the trenches to be built at "vulnerable" schools. I logged in and selected seating in order to see what seating was still available. You cant contact this company. Ticketek company holds special events from time to time. Replies. As for my effort, I must admit that I am, Hi John! Hi all,Just been trying to contact ticketek via phone on 132849 from both a lane line and mobile and it always seems to be busy/engaged. I was on hold for just on 1 hour and then spoke to someone who helped with my issue. How do I contact Ticketek? In March 1942, a Japanese plane flew an early morning reconnaissance mission up the River Derwent and over Hobart. That 02 number is disconnected. No credit card required. Your submission has been received! All rights reserved. Have been trying to call them on and off since, only been greeted by an engaged signal. It had laid a minefield 30 miles south of Fort Direction at the entrance to Storm Bay, which led to the temporary closure of the river to ships. This service is subject to our terms of . (People who attend events with me to provide assistance get a free ticket). Qantas has announced a new CEO to take over from Alan Joyce. I have been trying to call sincentre yesterday morning and constantly get the engaged signal no matter what time of day, I have bought VIP tickets to see Jim Jefferies this Friday which includes a meet and greet. Apparently, they are working on a solution. Disney On Ice presents 100 Years of Wonder Trending now Where's My Ticket? You pay all these individual ticket fees and they cant even put a human on the phone to you. Contact Us. Call. Note: Please note the Agency working hours may vary public holiday and different Agencies are different working hours. Media. TASMANIA X My Ticketek After trying for a couple of days on the 132849 number (hopeless), I tried the (02) 4929 1977 number and got through to a very helpful human being in 2 rings. As well as slit trenches at schools and in backyards, zig-zag trenches were dug. Competition Terms and Conditions. Agencies may have reduced hours on public holidays or over holiday periods. LTD. TICKETEK AGENCIES - TASMANIA (TAS) Important: Ticketek Agencies do not accept telephone enquiries or bookings. TERRIBLE service. I find their customer service appauling I've had far better service from much smaller ticketing agencies. The 02 4829 1977 number was answered within 3 rings by a person working at the Civic Theatre (Newcastle, NSW) which is also are a Ticketek Agency. There were multiple witness accounts, including from the person in charge of the anti-aircraft position at the zinc works. Anyone got another?? This service is subject to our terms of use. Requesting a Refund. Both are Bobby Dazzlers. Ticketek Phone: 13 2849 SMS these details to your mobile phone for free: Send We won't use your number for marketing purposes. Even emailing them they just give robot answers. Select the event you wish to contact us about Step 3. The phone was engaged (their 13 number). "That was another scare, if one plane could come, there would be lots," Ms Alexander said. I had a three-hour window, commencing at 9 am, to purchase the tickets. My e-mail was met with a canned response that offered no help. I don't know what they could do I already have the hard copy tickets in my hand but still at the risk of them blowing it with the money I've spent on the meet and greet should I just bow to their demands and post my ticket info on there? And give the number of the companion card and we got tickets about 3 spaces from our usual membership position. "The people of Launceston have apparently done nothing to provide themselves with air raid shelters or to take precautions against flying glass from shop windows," the article said. In absence of any other options I've contacted my financial institution for a credit-card chargeback and would recommend others do the same if they can't get through to Ticketek. It is an intelligent telephone system that recognises human speech. "They [the Japanese]had come down from China through Indochina, then Indonesia and we didn't have much by way of defence. All I can say is Ticket as a customer service organisation are utterly hopeless. The hilariousSarahMillicanis back on tour with a Bobby Dazzler of a new stand-up show. Accessible Seating Booking Assistance Contact Us General Information Group Bookings Marketplace My Ticketek Ticket Delivery Refunds, Payments and Exchanges Postponed and Cancelled Events To optimise your experience, we suggest you use Google Chrome web The war in the Pacific ground on until September 1945, ending after the dropping of two atomic bombs on Japan,prompting the country's surrender. "The theory that Tasmania may be a jumping-off point for invading the mainland doesn't seem very practical, but people did think it. But the trenches also proved a temptation the Mercury reported that children had been making "playgrounds" of them. Come and visit us at Tasmania's premier sporting venue. Theatre Ticket and Entertainment Event Booking Agencies - address: 195 Elizabeth Street - (2000) Sydney Cbd NSW Sydney Area - phone: 132 8. After also msging several times on Twitter.Terrible, terrible service. The rest, including Ticketek, chose to continue to violate the DDA. I am at the event and have an issue with my seat, what should I do? To apply for a Refund s imply click on the link in the Refundable Tickets section of your booking confirmation email, or click here and insert your OrderID found within the Refundable Tickets section of your booking confirmation email. I just got through to the voice activated options immediately despite trying the 13 number for half an hour! Just be persistent & try a few avenues at the same time, hopefully you'll get through to someone one way or the other. Here's a taste of the latest stories from Tasmania. MAGIC MEN TAKEOVER HOBART Sandy Bay, TAS Wrest Point. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). As an example, Ticketek does not allow me to book seats online for wheelchair seating. Yes it's a drawn out experience, but I also posted on their facebook page while I was waiting & got a response within 5-10 mins so either way I didn't have too much trouble getting in contact with them. Tried to reach Ticketek by phone but their phone is always busy. God is amazing and He can use, Hi Roger. Their software stole my vouchers and i have to fight to get it back. Something went wrong while submitting the form. I left a complaint/query with Ticketek Australia on its website contact form, asking for advice as to how to obtain the seats that I want, but received no answer. Very, very poor. I've been trying to call them for a while but it's always engaged, not even a "Your call is important to us please hold the line" robot. The exception is people with accessible needs, such as those in wheelchairs. Up to 5 The website said they will contact you 7 days prior to organise the meet and greet part but I've not heard from them and it's now 2 days away! Youll have to contact the customer service department to explore the hours of special events. After contacting all companies, and giving them a chance to implement a solution, only the hotel chain agreed to do so. Join us at the venue for a guided tour around our unique stadium. I had a three-hour window, commencing at 9 am, to purchase the tickets. We were unable to get through to Ticketek on any other number and the ones with an automated response system all advised it would be at least an hours wait and then cut the call off. However, if the system cannot understand your request, you will be transferred to a Customer Service Representative (CSR). Likes. During this time I monitored the success of other power fans, that didnt need accessible seating, via comments on Facebook. This "best available" process is successfully used by our website and our agencies and is the same allocation system used by our CSRs.How will I know if my transaction is confirmed? Thats why weve got a review section on this site! He warned them about the "possibility of enemy landings on the shores of Tasmania" and the need to "adapt themselves to any emergency". This definitely works, but the wait was > 15min so I gave up and emailed them. Perhaps Ticketek HQ would not be happy with the poor service by Ticketek Australia? "At the time it was scary, people's husbands and sons were going off to the army and that was fairly alarming too.". Thanks. I would really like to talk to someone there in regards to a ticket purchase but would prefer to discuss with them on the phone rather than email. Ticketek is an Australian company owned by Affinity Private Equity group. In Hobart, the removal of large windows was underway, including ata motor business run by Nettlefolds. 2019 Auhoursguide. Tasmanians had signed up for the Civil Defence Legion and they swung into action. "[It]said the occupiers of buildings had to provide shelter for people inside at the time of a raid and provide shelters for people in the streets which from the British experience was about 10 per cent. All rights reserved. Wanted to call Ticketek to ask for the seats that I want, but could not reach them by phone. They are an absolute joke. . "There were blackouts so the Japanese bombers couldn't see any light over Hobart you were not allowed to chink of light.". "They had fire pots, which were meant to cover the place in a pall of smoke, but as people said to me who were there at the time, it just would have shown the Japanese where to bomb.". "So they didn't have much faith in their own shooting," she quipped. The ticket prices were getting higher, and the chances of finding eight seats together were reducing. Frequently Asked Questions. "[It] had to organise transport, accommodation, food, health, welfare and communications for up to 40,000 people.". Having the exact same problem right now. I am wondering if this poor service (not being able to obtain the seats that I want, not being able to reach them by phone, them not responding to my request for advice as to how to obtain the tickets I want) is just Ticketek Australia, and whether it would be worthwhile complaining to Ticketek corporate headquarters in the USA. If you book tickets using our speech system, it will give you the best available seating for that category at the time of booking. Launceston man Mr NJ Dutton had just returned from New Guinea where he had experienced several Japanese air raids. I didnt see the point in having a DDA and a human rights commission when they cannot enforce the DDA. . I didn't want to start a new thread about this. 1,092 Following. An article in The Examiner in March 1942 reported on the visit to the South Burnie Recreation ground by the premier who addressed 300 members of the Civil Defence Legion who were being rallied to prepare. This show is not about cleaning caravans. View. If heading into a Ticketek agency to collect your pre-purchased tickets, click here for important information on who is permitted to collect tickets. People had to think up things pretty quickly. For general event information such as prices, on sale dates, venues, etc, please use the Search above to find the most up-to-date information. Reviews Contact details No reviews (yet) There are no reviews for Ticketek yet. One of the images his father Keith was allowed to collect before they were destroyed showed the location of air raid shelters and trenches, including zig-zag trenches at the Cenotaph which were designed to minimise casualties from enemy fire. If other people can book online so should I. I had similar problems booking tickets online with Qantas, Hoyts, and Toga Far East Hotels. 03 1328 49. I asked my wheelchair friends about their success in calling the Ticketek Accessible Needs hotline. Phone: (02) 4929 1977 SMS these details to your mobile phone for free: Send We won't use your number for marketing purposes. Our speech system is designed to recognise a range of different voices and accents. The father of Hobart photographer Julien Johnston was a wartime photographer with the RAAF who, along with many other roles, was involved in the processing of aerial photos of Hobart. Bus : 615 624; . It should be standard! As I said in my post, I'm not even getting the speech system, just an engaged signal. Phone: (03) 6282 0492 Enquiry Form Ticket Enquiries Blundstone Arena, Bellerive is a Ticketek outlet Telephone: 132 849 International: (+61) 132 849 Group Bookings: 1300 364 001 Internet Bookings: www.ticketek.com.au Museum and Blundstone Arena Ground Tours Phone: (03) 6282 0433 Click here for information about the author, Hi John Same situation, same search, same conclusions.I know he can, feel sure he has but can find no evidence, Hi Sandra Thank you for your thoughts. I joined the walkers, my pet name for people who can walk as compared to those who use a wheelchair, and I booked online. The speech system was deployed in our Call Centre to: Provide you with event information without the need to wait for a Customer Service Representative (CSR) Increase your access to the Call Centre. My Ticketek. In Clarence, on Hobart's eastern shore, the plan was for people to gather at a recreation ground ready to be taken out of town. Ticketek's phone number is +61 292664251 What is Ticketek's official website? SMS these details to your mobile phone for free: Enter a 10 digit Australian mobile number in the format 0400 123 123, Enter an 11 digit Australian mobile number in the format 614 00 123 "They'd had terrible stories of the London Blitz they would never have thought of London being bombed so if London, why not Hobart?".
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