I wish I had listened to the bad reviews. 1 . Information provided by various external sources. In this conversation. Previously, whenever I asked for assistance using the chat function, I would always get a response within an hour. Explora los videos ms recientes de los siguientes hashtags: #cokodive, #cokodivecode. For all we know the other person could've kept ittried cokodive customer serve who are actually no help at all, they don't even reply back. You can also cancel your order and place a new one with the items you want. Thankyou for such a trustworthy company., I have been following page for a long time. Verification can help ensure real people write reviews about real companies. They have the worst customer service as well. So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. COKODIVE offers the best Korean AESTHETIC products like Korean fashion, beauty, KPOP & BTS merchandise + Idols fashion at affordable prices. You can read more about our return policyhere. I live in the UK. Honestly, they don't care about the consumer! "THE BEST MERCH WEBSITE"EVER. This time I preordered some photocards and I wanted to cancel my order due to regret. I will definitely be purchasing again from this site in the future. Here are 8 tips for writing great reviews. All About Kpop Albums & Goods Worldwide Shipping from S.Korea For Order & Shipping inquiries hello@cokodive.com. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. Waited over a month since the release of the album for my order to get cancelled today due to a system error whereby they didnt have enough stock to fulfil my order? !Edit: just wanted to add that they also delete 1 star reviews on their website - very shady. Read reviews, compare customer ratings, see screenshots and learn more about COKODIVE. Write an email that includes these details to the customer service . This time I preordered some photocards and I wanted to cancel my order due to regret. Sometimes just need a bit of patience for shipping especially during covid and holiday times . We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. When you've paid your final price after entering your Promo Code, Cokodive then will start preparing and delivering you order. Its very sad how this all happened, because i got most my merchandise there. You can find a lot of discounts there. :) PS: The 1 star is for the customer service that was helpful and kind before cancelling my order. How do existing users find the best promotional coupon at cokodive.com? Overall they are a very wonderful company and I see myself continuing to buy for them for a while. I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. My experience buying from cokodive was great! They tend to oversell a lot of and will cancel your order at any given moment! Honestly, they don't care about the consumer! The reviews are amazing and people are so satisfied. Time to get excited about our new collection for Men! 1. They offer a wide variety of products, including albums, posters, apparel, accessories, and more. This attractive offer is equal for everyone, so each of you can feel free to use Promo Codes within its expiry date. Shopping online can be very joyful if you know how to save your money! I really do recommend them and i plan to place another order soon :). I have been reading about bad customer service in other reviews but I want to say I did not encounter that at all. Date of experience: February 02, 2021 I will order from them again, and again, and again. I got an automated response saying to rest assured that I'm being prioritized and that they just have too many support tickets. So it cant be other way around. I contacted them on Facebook, Instagram and twice through email but no response from them. Returns must be approved by COKODIVE before shipment, Returned items must be in original condition, and contain both the original parts and packaging, Returns should be sent postpaid if the reason for returning is not from damaged (defective) merchandise. You will spend no efforts finding it on the Cokodive 20% Off Discount Code list. And the unboxing videos on Cokodive's YouTube channel are awesome. Used to trust this company. Time to get excited about our new collection for Men! Please check our NOTICEpage for the shipping cost information. *(@raisline), BBCODES(@bbcodes_). They send products in cheap boxes and they're easily damaged. Find out how we combat fake reviews. I've been wanting to buy more albums and merch lately and still haven't figured out where to buy any yet. Listen to the bad reviews. Sign up COKODIVE for 15% off and free gift, On for 10% off ur next purchase: BestFanArmy BTSARMY iHeartAwards BTS twt. But their adamant. This shows my trust in Cokodive more than anything! They emailed back saying the shipment would not continue unless i found someone who has one or if i get one somehow? COKODIVE is very communicative, friendly, and active on their social media accounts (which I recommend following them on for frequent free giveaways)! We also ensure all reviews are published without moderation. I didn't have problems with the store, the prices aren't cheapest but are razonable prices for the products. Even when it says stock, it's not. This way you can use multiple offers at cokodive.com and save a lot of money. Anyone can write a Trustpilot review. Cokodive is a Korean team and family who strive to bring joy and happiness to your life with their high-quality and official products. I am very happy with cokodive and would recommend 100%! COKODIVE is based in South Korea. Shop at your own risk! They send products in cheap boxes and they're easily damaged. All I am going to say is please shop around and don't get ripped off. But it will prevent me from purchasing more in the future. Read More. I will never buy from this site ever again. Shop at your own risk! Thankyou for such a trustworthy company., I have been following page for a long time. Their customer service is very bad like really bad I've accidentally ordered 2 albums from which I wanted to cancel the one album and I've been trying to reach them everywhere but they're neither replying nor helping me I've lost all of my money and they're not refunding them. Their prices are not worth it! 2,005. Couldn't be happier. Then you'll see a box says "Enter Discount Code", then you can enter your Coupon. Anyone can write a Trustpilot review. U have been always helping us with this. What's more, more discounts and sales are waiting for you in HotDeals.com. Black Friday Discount Code, Cyber Monday Discount Code, Mother's Day Discount Code, Singles' Day Discount Code, New Year Discount Code, etc. Honestly, they don't care about the consumer! When you enter the checkout, the prices will be converted back into US Dollars. COKODIVE 4+ Sangkyu An Designed for iPhone 4.2 31 Ratings; Free; iPhone Screenshots . We accept Paypal andCredit Cards. Once we approve your request, we will supply you with our returns address. This offer will expire soon, buy it now. So please don't get fooled like me. I just hope they will send my orders asap. I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. I hope I can buy again any items from my favorites groups. This is my first time ordering outside of weverse shop and most definitely my last. Shoppers save an average of 11.2% on purchases with coupons at cokodive.com, with today's biggest discount being 10% off your purchase. It will help you determine the size you should get. You can read more about payment option. At the same time, Cokodive Discount Code will be issued in certain periods. | Read 21-40 Reviews out of 800. . Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. BEST STORE TO BUY FROM IF UR FROM THE UK. Placed my fifth order last week and plan to make another one soon. never do business with these re-sellers they take forever to ship -- if they ship at all and their customer service makes weverse look amazing.cokodive is the absolute worst you'd be better off buying from someone on ebay. On their website, you can find everything related to your favorite Korean artists. I just hope they will send my orders asap. Case in point, despite the slight confusion, I did receive my order safely and soundly. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. You can use it when you are checking out. This is a common questions for customers who have changed store currency (USD) to their currency. The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. Information provided by various external sources. Cancel App Store Preview. Find out how we combat fake reviews. Not being able to cancel a preorder for an item that won't be released for another month two days after placing said order is an utter nonsense. Form my personal experience I had up until now with Cokodive I can say with hand on my heart that they completely meet my expectations and hadnt failed to make me happy. To make a return request, pleasecontact uswithin 10 days of delivery. - REFUND or RESHIPMENTwill not be made if the delivery was failed due to the incorrect or insufficient address provided for shipping. They tend to oversell a lot of and will cancel your order at any given moment! Shop at your own risk! To offer high-quality user experience, COKODIVE has put all valid Cokodive 20% Off Discount Code on HotDeals.com. the packaging is always amazing and super secure, the shipping time is also relatively fast considering the items are shipped from KoreaThey have a super wide range of items and are constantly doing giveaways for their costumers I havent had any issues with them and overall shopping there is a great experience!! albums have always come within about a week (I'm UK based) prices are a bit more but that is because shipping is included. WHOLESALE@COKODIVE.COM . For more information, please see our This experience is just awful, they don't give their customers the freewill to purchase/cancel an item. Please check our NOTICE page for the shipping cost information. ), Registration Discount Code, Free Shipping Discount Code, Students Discount Code, Military Discount Code, and exclusive Discount Code provided by brand partners. SHIPPING What are your shipping cost & times? ), *For DAMAGED, DEFECTIVE, or MISSING MERCHANDISE. Arrived in a massive box and I have never recieved customs from them at all. Also Ca.coupert.com always provides discount pages for Discount Code for customers to choose discount products. A lot of people on twitter seemed to have the same issue and lots of people were actually considering paying to get a tax id, it was all just insane. You can find the size chartof each product on the product page which provides the detailed measurements of the product. Awful customer service. I remember my first order was a pretty big one. They send products in cheap boxes and they're easily damaged. Here is at least $50USD more than the buyers website. They also have a rewards program that allows customers to earn points for every purchase they make. We are selling Kpop merchandise and BTS merch as well but we are only distributor, so sometimes the items can be pricey but we would never sell something that is not authentic." Happy Lunar Year! In some cases, we may be able to reach the seller in . Date of experience: 02 November 2021 Cokodive is a great place to shop for K-pop merchandise and albums. Can you still place an order? The packaging was not protective at all. All of my orders from them have arrived on time and in perfect condition. They never post the product on time. The cancellation request must be made immediately after receiving the order confirmation email and please note that if the order has been processed, they may not be able to cancel your order at Cokodive. Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. And i don't think i will again. A link to the tracking page will be supplied through the shipment email. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. Return requests must be made within the first 3days after delivery. Affiliate disclosure: Hotdeals.com uses affiliate programs for We will refund you via the original manner in which you paid for the relevant order. Hi can you please provide your order number i will check this for you? The Cokodive team are very helpful in any situation where I need to contact them. All I am going to say is please shop around and don't get ripped off. WHOLESALE / RESELLER / GROUP ORDER INQUIRY. 10% Off Cokodive Orders Plus Free Shipping. I'm livid, upsetI placed my order on Jan 24th for the BTSMerch. If this worries you, a tracking number and insurance would be a good investment. I love this, I'm staying as a loyal customer , I love cokodive so much the shipping is always fast and the things I order are never damaged. I live in the UK. Wouldnt recommend ordering from them unless you want to be overcharged. Companies can ask for reviews via automatic invitations. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. thank you!!! New comments cannot be posted and votes cannot be cast. Their prices are not worth it! Yes, there are 22 active promotions now. without changing your browser settings you agree to their use. I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. This took a few days, and didnt get any response from them from email, twitter and instagram. Waited over a month since the release of the album for my order to get cancelled today due to a system error whereby they didnt have enough stock to fulfil my order? There is one thing you need to pay attention. Keep reading. 2023 Trustpilot, Inc. All rights reserved. Should have bought it on Weverse.I sent them two emails and they ignored it. Yes, you can get a nice Cokodive 20% Off Discount Code here. Anyone can write a Trustpilot review. I have never been so satisfied with international website! I even managed to get refunds for two preorders, as Im currently struggling financially and needed the money back. The policies are listed in cokodive.com. Their official merchandise, their updates through their blog, and their cosmetics and fashion items. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). Came in perfect condition, couldn't be happier! I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. Coupert will provide special discounts for certain products during May, customers can save some money according to their actual situation. I appreciate the frequent giveaways, just because theyre an amazing opportunity for people to get their favourite items. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. I am from India. I love this store and so far everything has been good. The reviews are amazing and people are so satisfied. 5 used. After that time, i got an email asking me for my tax id. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Yes, once your order has been shipped we'll update you with a tracking number. The only issue has been that its been very slow to get (UK) here compared to other people ive seen make reviews. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. Privacy Policy. BEST STORE TO BUY FROM IF UR FROM THE UK. Its is bit difficult to receive any kpop merch in India. 5,003. cokodive. Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! COKODIVE offers the best Korean AESTHETIC products like Korean fashion, beauty, KPOP & BTS merchandise + Idols fashion at affordable prices. My order was shipped to a different address, contacted fedex for them to tell that my tracking label was attached to someone else's package so mine is lost apparently?? We also ensure all reviews are published without moderation. Save up to 10% off on your COKODIVE order - Expire soon is now available at the online store. YES! Since our inception, we have been dedicated to providing free Discount Code to consumers in Canada and the surrounding countries. Click Orders. Go to cokodive.com and add what you want to the shopping cart. The best discount you can get in Save up to 10% off on your COKODIVE order - Expire soon is 30% OFF. Ive had a great experience with them overall. Only) FOLDED POSTER - Random 1 out of 2 (same for Standard & Limited Ver.) Cokodive accepts Paypal and credit cards and you can read more about payment methods here.