Step 4: After you have completed the login details correctly, click the Login button to log in to your account. by upholding our reputation as the Caring Company. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections Birmingham, AL 35244. agreed to issue you a refund in the amount of $***. You are leaving the Blue Cross and Blue Shield of Alabama Medicare products website to log into myBlueCross, Blue Cross and Blue Shield of Alabama's member website. Care Management Programs. Birmingham, AL 35244. www.bcbsal.org. I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. Step 3: Next, enter your Username/Password in the appropriate fields. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Do your customer service reps even care about their clients? It has been 17 months since the date of my husbands discharge from the institution. 1-800-248-2342 1-205-988-2245. for service orientation, Customer Service might be a great fit for you! bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. Our call centers are located in Birmingham and Huntsville to serve members and Providers. It is fast, easy and always available. Customer Reviews are not used in the calculation of BBB Rating. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. VERIFIED Status: UNVERIFIED . Some areas of our site may provide links to other external sites that we don't own, control or influence. A refund for your premiums will be directly deposited intoyour account within 14 business days. Save time. Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. Locate doctors in your plan from wherever you are. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". We look forward to answering your questions. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. . provider. Number(s): ***********Date(s) The total medical expense at **** ******** ******* has been paid by Medicare, but unfortunately, BCBS of Alabama has not processed nor paid their part of the total expense. Sign in to create your job alert for Researcher jobs in Greater Birmingham, Alabama Area. of Patient: Mr.********Contract As a chronically ill person, this is inappropriate and insensitive. up front for covered services. Why can't **** Cross/**** Shield of Alabama's customer service do the same? I keep getting these customer service reps who are no help at all and they over talk and try to loud talk you. The protection of your privacy will be governed by the privacy policy of that site. Save Time. Blue Cross and Blue Shield of Alabama Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Your member ID card is your key to using your medical plan benefits. If you want to stay on the Blue Cross' website, click "Cancel". The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. A live agent actually took payment once, and my coverage was still canceled 4 days later. Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. Discover all the ways members can earn wellness incentives and rewards for taking an active role in their health. Blue Cross and Blue Shield of Alabama Select from over 115 networks below to view available data about this business. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. You may also visit them online atBCBSAL. Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. I have been told there is a code he needs to provide but as of yet no one can tell me what the code is that they need. Visit DandB.com to locate more business profiles. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. Need some help deciding which plan is right for you? BBB Business Profiles are subject to change at any time. It shouldn't be this difficult or cause this much stress, time, and inconvenience. As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Some areas of our site may provide links to other external sites that we don't own, control or influence. AlabamaBlue.com is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Blue Cross Blue Shield Global Current Members only responsible for a $** deductible and $* coinsurance. We hope this information has been helpful. Your Group Number can be found on your Blue Cross and Blue Shield ID Card. Asthma Chronic Obstructive Pulmonary Disease Customer Service Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting Teladoc.com/Alabama or calling 1-855-477-4549. bluecross blueshield alabama customer service phone number Guide, bluecross blueshield alabama customer service phone number Tips, Step-by-Step Guide to bluecross blueshield alabama customer service phone number, Forgot bluecross blueshield alabama customer service phone number password, People Also Searches bluecross blueshield alabama customer service phone number, https://www.bcbsal.org/web/contact/index.html, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. This didn't make sense as this was early November and I don't use this provider anymore so what are the chances of them reimbursing me? To continue to this website, click "Accept." If you want to stay on the Blue Cross website, click "Cancel". If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What should you do if your bluecross blueshield alabama customer service phone number password is lost? For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Request assistance with completing your paper or online application, Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information, Answer questions about an application you submitted. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. I can't get a supervisor or manager on the line to even explain the situation. Call the National Information Center at 1-800-411-BLUE (2583) weekdays from 8 a.m. to 8 p.m. Eastern time. Blue Cross and Blue Shield of Alabama. You may review theFrequently Asked Questionspage for general information about ALL Kids' eligibility, enrollment, and premium billing information. Someone will get back to you within two business days. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. As I meet criteria 2. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. Already registered? Thank you for your interest in our Short Term Plan. Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. The IRS no longer requires us to automatically mail Form 1095-B to members. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. Features for members only (Member login . ********XXXXXXName **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. Dun & Bradstreet, Inc. 2023. Sometimes you will need to enter your username or email. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. File a Drug Claim. Our Customer Service team 28, 2022, and found that you should not have been charged up front Step 2: Click the Forgot Password? link. Dr. ****** should be showingas an eligible provider in your network within 30 days. Some areas of our site may provide links to other external sites that we don't own, control or influence. This is a simple matter and process and they have a reimbursement mechanism. When you register for myBlueCross, you gain 24-hour access to personalized information. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. Get email updates for new Researcher jobs in Greater Birmingham, Alabama Area. I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. This button displays the currently selected search type. Find out how much you should be earning in Alabama. Contract Number XAA806376447 Sincerely, Customer Service Consumer Response . Someone will get back to you within two business days. Case Management. Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . Terms of Service apply. Blue Cross and Blue Shield of Alabama. I personally think that 17 months of processing should be enough time to resolve this issue. The above claim processed correctly and you were 20 complaints closed in the last 12 months. Information contained in the external sites is not endorsed by BCBSAL. Online access for our members is free, easy and secure! We contacted Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). Box 304839 Montgomery, AL 36130-4839, Toll-free: 1-877-774-9521Admin. By continuing to use this website, you consent to these cookies. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. To continue, click "Accept." 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. My doctor has submitted all required documents to prove that the *** is medically necessary. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. The Blue Cross and Blue Shield Association does not have access to member information. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Special Education Paraprofessional (ESSER III). To learn more about Blue Cross and Blue Shield of Alabama, please visit AlabamaB. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst.
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